FAQs

1. What types of clothing does Vistabella specialize in?

Vistabella specializes in selling trendy women's clothing, including a variety of stylish long sleeve t-shirts.

2. What is unique about Vistabella's 2024 Summer Tshirt collection?

Vistabella's 2024 Summer Tshirt collection offers unique and fashionable options that are perfect for any casual or dressy occasion.

3. What is Vistabella's return policy?

Vistabella has a 30-day return policy. This means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. Please note that certain items, such as perishable goods, custom products, and personal care goods, cannot be returned. For more details, please refer to our Refund Policy.

4. How do I start a return with Vistabella?

To start a return, you can contact us at i.onvlee0@gmail.com. Please note that returns will need to be sent to the address provided by our customer service team. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

5. How long does it take to receive a refund from Vistabella?

We will notify you once we've received and inspected your return. If your return is approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember that it may take some time for your bank or credit card company to process and post the refund as well. If more than 15 business days have passed since we've approved your return and you haven't received your refund, please contact us at i.onvlee0@gmail.com.